Privacy and Cookie Policy
This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that you give the Store while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- name
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
For the list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
| Cookie Name | Cookie Description |
|---|---|
| FORM_KEY | Stores randomly generated key used to prevent forged requests. |
| PHPSESSID | Your session ID on the server. |
| GUEST-VIEW | Allows guests to view and edit their orders. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history, if you have asked for this. |
| STF | Information on products you have emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
| CACHE-SESSID | Facilitates caching of content on the browser to make pages load faster. |
| CACHE-STORAGE | Facilitates caching of content on the browser to make pages load faster. |
| CACHE-STORAGE-SECTION-INVALIDATION | Facilitates caching of content on the browser to make pages load faster. |
| CACHE-TIMEOUT | Facilitates caching of content on the browser to make pages load faster. |
| SECTION-DATA-IDS | Facilitates caching of content on the browser to make pages load faster. |
| PRIVATE_CONTENT_VERSION | Facilitates caching of content on the browser to make pages load faster. |
| X-MAGENTO-VARY | Facilitates caching of content on the server to make pages load faster. |
| TRANSLATION-FILE-VERSION | Facilitates translation of content to other languages. |
| TRANSLATION-STORAGE | Facilitates translation of content to other languages. |
Online Terms and Conditions
Acceptance of Conditions
Membership and use of the www.intraceuticals.com websites (websites) are governed by these Terms and Conditions. By becoming a member or entering any of our competitions you have agreed to these Terms and Conditions. Intraceuticals reserves the right to amend the Terms and Conditions at any time. Your continued access to the website and membership will constitute your acceptance of any changes or revisions to the Terms and Conditions. Your failure to follow these Terms and Conditions may result in suspension or termination of your access to the website, without notice.
Copyright
This website is owned by Intraceuticals. The intellectual property rights in all materials included in the website are either owned by, or licensed to, us and all rights in those materials are reserved. Except for the purposes of viewing this site, you must not copy, adapt or distribute those materials unless you have first obtained our written consent to do so. All of the brands cited on this website are registered or common law trade marks and you may not use them without prior written permission of Intraceuticals Pty Ltd.
Membership to Intraceuticals
Your membership and your right to use the website is personal to you and you must not authorise others to use your membership details on the website.
Entry into Competitions
As a member you will be given the opportunity to enter competitions from time to time , as well as the opportunity to take advantage of special offers. Each competition and special offer is subject to these terms and conditions and the viewing offer.
Disclaimer and Limit of Liability
The information contained on this website and in the Newsletter is not intended to be comprehensive and should not be relied upon in place of professional medical or beauty advice. We make no warranties or representation about any content or information on this website, and to the extent permitted by law exclude (and where law does not permit an exclusion, limit to the extent permitted by law) all: warranties and representations about the currency, accuracy, suitability or reliability of any content or information on this website; and liability for any direct, indirect and consequential costs, losses, damages and expenses incurred in any way (including but not limited to that arising from negligence), connected with any use or access to this website or any reliance on information contained on this website.
ANY ATTEMPT TO DELIBERATELY DAMAGE THIS WEBSITE OR THE INFORMATION ON THIS WEBSITE, OR TO OTHERWISE UNDERMINE THE LEGITIMATE OPERATION OF ANY COMPETITIONS, MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, WHETHER SUCCESSFUL OR NOT, Intraceuticals RESERVES THE RIGHT TO SEEK DAMAGES TO THE FULLEST EXTENT PERMITTED BY LAW.
Editing and Deletions
Intraceuticals reserves the right to review, edit, move or delete any material provided for display or placed on the website or in its Newsletters, without notice.
Linking and Framing
This website may contain links to other websites and may on occasion display content or information from other websites within frames on this website. We are not responsible for any such content or information and we make no representation as to the accuracy or suitability of that content or information.
Use of Electronic Addresses
All electronic addresses Intraceuticals and its employees published on this website are for business purposes only. The publication of those electronic addresses should not be taken as consent by Intraceuticals and its employees to receiving unsolicited commercial electronic messages not directly related to Intraceuticals business.
Termination of Access to the Service
Intraceuticals has the right to terminate or suspend your membership and your ability to access the website, for any or no reason, without notice and without liability.
Governing Law
This website and its use is governed by the laws of Australia and the State of Victoria.
Privacy
Your membership and your access of this website constitutes acceptance of our Privacy Policy.
Spam
By registering as a member you are consenting to receive electronic communications from Intraceuticals regarding Intraceuticals products, offers and services. You can withdraw your consent at any time simply by unsubscribing by following the link in our newsletters or contacting us at customer.service@intraceuticals.com