Customer Service

 

Please choose:

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How to Shop

Follow these simple steps to start shopping at Intraceuticals

  • Choose your Region

Make sure you're shopping on the correct site by selecting your region:

Australia – all states and territories
USA – all states and territories
UK – England, Scotland, Wales, Ireland
EU – All countries in Europe
HK – Hong Kong

  • How to place an order

To add your products to your cart, simply click “Buy Now”. When you have finished shopping, click “Checkout” to be directed to the payment page.

The Intraceuticals Online Shop uses the PayPal payment system to ensure protection of your information. We understand how important security is to our customers. When you place your order online, the most advanced consumer online security technique to date is used to protect you and your information. You can be assured that your order will be placed safely and securely.

  • Applicable Taxes

USA :All orders are shipped from our office in the state of California and include tax applicable to the state of California.

Australia: All orders are shipped from our offices in the state of Victoria and include GST applicable to the state of Victoria in Australia.

UK & EU: All orders are shipped from the UK. All orders are VAT inclusive. Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary from country to country. If you have any questions related to customs charges you are advised to contact your local customs office.

  • How to track your order

If you have a question about an order you have already placed you can use the below contact form and have a response emailed to you within 24hrs.

 

Have a question? Contact us here.

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